Customer Testimonial from Victoria K. in Hancock, MD

Before finalizing my decision to work with Fortress Foundation Solutions, I took the time to read through customer reviews, and I can confidently confirm that they were accurate. I’d like to highlight a few key points:
First, the communication from everyone involved was both courteous and professional. The crew assigned to my project went above and beyond to ensure the waterproofing of my basement was done properly, even taking extra care to calm my dog during the process.
A few weeks after the project’s completion, we encountered a minor issue. I was promptly connected with Linda, the Branch Manager, who returned my call on a Sunday morning. She assured me that this would be a priority and addressed first thing on Monday. True to her word, she followed up and had a Service Technician at my home by lunchtime to resolve the issue.
Fortress Foundation Solutions is fortunate to have such dedicated professionals who honor their commitments and take customer satisfaction seriously.