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Testimonials for Fortress Foundation Solutions
You are specialists and know what needs to be done and how to do it. Your costs are very fair and manageable, which is so helpful and important in an often very upsetting situation that requires repair. There were no hidden fees or changing of costs. Fortress has a lot of integrity and transparency. I like that. Someone else had estimated 3-4 weeks of labor and over $30,000 more than Fortress quoted. You all are godsends.
Jennifer J. of Staunton, VA
Tuesday, August 27th
I want to say that Fortress Foundation communications are really great!
Eric L. of Staunton, VA
Tuesday, January 14th
Danny, our System Designer, was thorough and professional, anticipated all my questions, and gave me extra information that helped a great deal.
Scott Farmer, the foreman, and Nathan Owen, co-foreman; were prompt and thorough in everything they did. They went the extra mile to have the whole job done in two days. Aside from the terrific work, Scott gave me lots of extra advice about some future work we'll need to have over the longer term. Scott takes a lot of pride in his work, and he said that he treats each job with the same care that he'd give his own home. I could see that very clearly in all the results at the end. It was worth the money to have this work done by such top-notch folks. I couldn't have asked for a better team to work on this project. Everything was perfect after they left -- they even took away the clippings they needed to do with a couple of bushes they had to trim back. It was a perfect cleanup.
I could have had this work done a couple years ago if I was willing to settle for less, but I waited until I had more money to do it the best way it could be done. I'm glad I waited, and I'm glad I picked your company.
Chad T. of Harrisonburg, VA
Monday, July 1st
Fortress Foundation Solutions installed four jacks to support beams in our basement. The materials used were superb and exceeded only by the workmanship of Mike, Austin and Isaiah. These young men did a fabulous, professional job. If we have basement issues in the future we will use Fortress Foundation Solutions, cannot recommend them highly enough.
Frank O. of Shawsville, VA
Thursday, January 30th
I had bad experiences with other companies but not this one! Great customer service and ability to do quick work.
Susan B. of Cloverdale, VA
Tuesday, January 5th
Zach was extremely professional and kind. When he first called to confirm the appointment, the volunteer for the church took the call. She asked, "who is that? He was SO NICE!" Zach made me feel like I was part of his family.
Susan W. of Buchanan, VA
Monday, April 29th
Everything was fine. Crew cleaned up well. Would recommend to family and friends.
Kevin Z. of Pilot, VA
Wednesday, October 25th
We were greatly impressed by the consummate professionalism of Bobby and AJ. All our questions were competently answered and the finished product looks good. We wholeheartedly recommend Fortress Foundation Solutions.
David S. of Roanoke, VA
Thursday, March 7th
Troy, Jon, Kelly, and the many others involved in the structural project at my home,
The work on my home has certainly been a process and more paperwork for you than I could have imagined. The final inspection has been approved and I wanted to take this opportunity to thank all of you very much for your hard work.
First I want to say how thankful I was to receive the information package and booklet with photos explaining the process. Being clueless to this type of work, I found it very helpful.
In speaking to you and others on the Fortress staff, as well as through texts and emails, I was immediately struck by your professionalism and don't laugh, but your good manners as well (not often experienced in my line of work). When Troy came to view my home and provide the estimate, he immediately put me at ease. His knowledge and experience was evident. After initially being denied coverage by my homeowners insurance company, Troy took the time to speak with them and they have agreed to reimburse me for a good portion of the repair work. Thank you Troy!
I also want to congratulate you on your crew who did the repair work. Lucky and his two other crew members were three of the most hard working young men I have ever met, particularly in this day and age when it's difficult to find people who want to work at all. They were professional, friendly, and took care of my property. Their cleanup was exceptional, as was taking care not to damage my steep gravel driveway and trees and plants that were in their way.
You all certainly went the extra mile and I very much appreciate that!
Thank you, Wendy
Wendy N. of Bent Mountain, VA
Thursday, June 29th
Out of three companies contacted, you were the only one to respond in a few short days. One company made contact the week prior to you starting the job. One has not called to date. I read reviews and spoke to a few people in construction and gathered their opinions. I am appreciative of the financing you also made available.
Charles J. of Woodlawn, VA
Thursday, March 14th
Great crew! Professional! Great Job!
Mark & Tracy D. of Waynesboro, VA
Monday, October 22nd
They were professional and did an outstanding job.
William C. of Waynesboro, VA
Thursday, March 7th
Excellent job. Thanks for actually showing up and doing the job you said you would. And communication and pics and everything as well. We need more contractors like you guys!
Derek G. of Waynesboro, VA
Wednesday, March 6th
Before finalizing my decision to work with Fortress Foundation Solutions, I took the time to read through customer reviews, and I can confidently confirm that they were accurate. I’d like to highlight a few key points:First, the communication from everyone involved was both courteous and professional. The crew assigned to my project went above and beyond to ensure the waterproofing of my basement was done properly, even taking extra care to calm my dog during the process.A few weeks after the project’s completion, we encountered a minor issue. I was promptly connected with Linda, the Branch Manager, who returned my call on a Sunday morning. She assured me that this would be a priority and addressed first thing on Monday. True to her word, she followed up and had a Service Technician at my home by lunchtime to resolve the issue.Fortress Foundation Solutions is fortunate to have such dedicated professionals who honor their commitments and take customer satisfaction seriously.
Victoria K. of Hancock, MD
Tuesday, February 11th
I've used this company for 3 different projects and each time I am impressed with the crew, workmanship, products and timelyness. I highly recommend fortress foundations
Christine F. of Big Island, VA
Friday, May 24th