Testimonials for Fortress Foundation Solutions

Excellent job. Thanks for actually showing up and doing the job you said you would. And communication and pics and everything as well. We need more contractors like you guys!

Before finalizing my decision to work with Fortress Foundation Solutions, I took the time to read through customer reviews, and I can confidently confirm that they were accurate. I’d like to highlight a few key points:First, the communication from everyone involved was both courteous and professional. The crew assigned to my project went above and beyond to ensure the waterproofing of my basement was done properly, even taking extra care to calm my dog during the process.A few weeks after the project’s completion, we encountered a minor issue. I was promptly connected with Linda, the Branch Manager, who returned my call on a Sunday morning. She assured me that this would be a priority and addressed first thing on Monday. True to her word, she followed up and had a Service Technician at my home by lunchtime to resolve the issue.Fortress Foundation Solutions is fortunate to have such dedicated professionals who honor their commitments and take customer satisfaction seriously.

I've used this company for 3 different projects and each time I am impressed with the crew, workmanship, products and timelyness. I highly recommend fortress foundations

Derrick was both kind and professional for his work. It was a small follow-up job but still right on time and addressed the sealant issue. Left jobsite clean and with a smile..very nice man.

Your representative was the best, stayed on top of what was needed. Did what he promised would be done. The persons that performed the work were very efficient and professional. Church had been getting wet for at least 20 years. Thank you very much.

Pat is the best. Professional, courteous, and really knows his job. More professional and knowledgeable then the rest.

I chose this company because the sales representatives were responsive and the turn around time for the project was months ahead of any competitors.

Installation went well. Crew cleaned up exceptionally well.

The call center always answered my questions. The system designer was very knowledgeable and the crew explained the whole process during the installation. I choose Fortress over the competition because of their knowledge and customer service.

Worked with Caleb Stone on a rental property in Bedford and their team did a fantastic job waterproofing our basement. Good price and service was outstanding!

Worked with Caleb Stone on a rental property in Bedford and their team did a fantastic job waterproofing our basement. Good price and service was outstanding!

From day one of my drainage and sump pump install, the Fortress team was fantastic. My basement had flooded several times and this was not a cheap project. I talked to 5 different companies before settling on Fortress.Disclaimer: I am NOT an easy customer when it comes to expensive projects like this. I read every fine print in detail and ask lots of questions, take my time on decisions, and cross compare between quotes and warranties etc. This can be annoying for a sales person, but Chris Wilmouth, took all of this in stride. He was direct and courteous and followed up in a timely manner with every question I had. When he didn't know, his manager was prompt in supporting him and they did a lot of work to make sure I was happy before signing the contract.On the days of the job, the team was also fantastic. Travis, Jack, Tim, and Kris were all kind and professional and did a really good job. I was home for the project and could also hear them talking all day. They got along great and figured out problems with the project in a timely manner. They remained professional and efficient throughout the whole project - all great qualities to see in a team working on your house!Last week, we had rains that would have flooded my basement again, but my sump pump kicked in and it all worked beautifully. Clean and dry!I would recommend this team again and when I'm ready for the next stage of my basement fix, I'll be calling them to do it.

I chose this company because of their honesty and customer service.

Paul,   I appreciate your thoroughness in performance of the crawl space inspection.  The fact that you weren’t trying to sell me products rather were focused on advising me on a solution is rare these days.  After discussion with the boss (my wife), we both agreed that for the time being we will opt not to have any work performed.  I am a 100% satisfied customer without actually being a customer.     You are a true professional and a fantastic representative of Fortress.     Thank you again.     Frank Z. 

We are very happy and satisfied with the work we had completed by FortressFoundation Solutions. Jerry Glinski is very knowledgeable, answered all our questionsand no pressure sales for the work.He told us when his crew could start and when they would be finished. Hiscrew was very nice and friendly and great workmanship. They informed us whatthey did on a daily bases.We would not hesitate to recommend this company.